Weekly Podcasts To Challenge Your Management Thinking

Do You Know How Your Customers or Clients Are Treated By Your Staff?

Inside-Exec.Com

Do you have a workforce that interacts with customers? Have you experienced your service from the customer’s perspective?

This week Kim and Fulyana look at recent examples and methods of determining what sort of experience your customers are having when they interact with your staff. Have you had bad service and not complained?

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