Do you systematically dread the next audit of your work practices? Is your team the subject of an enquiry – ombudsman, parliamentary question? How can you manage these situations and find the positives when the culture of your organisation views them with trepidation or genuine fear?
This week Kim and Fulyana talk about their own experiences in these situations and the methods you can take to help you and your team use these reviews and audits to improve your processes.
Podcast: Play in new window | Download